Privacy Policy

1. Who we are

DxCISION ("we", "us", "our") provides clinical intelligence for licensed medical doctors. Contact: dxcisionhq@gmail.com.

2. Information we collect

Account information

• Country of licence and medical licence number (to confirm you are a licensed medical doctor)
• Name, email address, and phone number
• Authentication credentials (passwords are stored in hashed form)

Clinical case data

• Case presentations you enter (symptoms, vitals, facility tier, and related clinical context)
• Generated assessments, saved cases, and case history linked to your account
• Feedback you submit

Usage and technical data

• Log data such as IP address, browser type, timestamps, and error diagnostics
• Aggregated usage metrics for operating the service
• Local browser preferences such as theme selection

3. How we use information

• Provide, maintain, and improve DxCISION
• Verify that you are a licensed medical doctor and secure your account
• Confirm your identity for account recovery, using the licence number, email, and phone number you registered with
• Generate structured assessments from the case data you submit
• Store your case history so you can revisit prior assessments
• Monitor reliability and product quality
• Respond to support requests and enforce our Terms of Service

We do not sell your personal information or case content.

4. Data processing

When you run an analysis, the clinical information you enter is sent to a third-party AI provider to generate the structured output you requested. We do not sell case data.

Avoid entering direct patient identifiers (names, hospital numbers, addresses) unless you need them for your own workflow.

5. How we store and protect data

Account and case data are stored in secure cloud infrastructure. We use encrypted transport (HTTPS), access controls, and authenticated API access.

No method of transmission or storage is completely secure. You are responsible for keeping your login credentials confidential.

6. Who can access your data

• You: Your saved cases and assessments are accessible through your account.
• Service providers: Infrastructure and AI vendors that help us operate DxCISION, under confidentiality obligations.
• Administrators: Authorized DxCISION admins may see account details and aggregated usage. They cannot read the case text you enter.
• Legal requirements: We may disclose information if required by law or to protect rights, safety, and security.

7. Retention and deletion

We retain account and case data while your account is active and as needed to provide the service, comply with law, resolve disputes, and enforce agreements.

To delete your account, email dxcisionhq@gmail.com.

8. Cookies and local storage

DxCISION uses browser local storage for authentication tokens and preferences such as theme. We do not use third-party advertising cookies.

9. Your rights

Depending on applicable law, you may have rights to access, correct, export, or delete personal data we hold about you. Contact dxcisionhq@gmail.com. We may need to verify your identity before responding.

10. International processing

Your data may be processed in more than one country, depending on where our service providers operate. We take steps to apply appropriate safeguards.

11. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated date. Continued use of DxCISION after changes constitutes acceptance of the revised policy.